Remote Support Services for WSSU

Our chat services are available Monday through Friday from 9:00 AM – 4:00 PM.
We are closed on weekends and during University holidays or official campus closures.

If you require assistance outside of our standard chat window, please use one of the following options:

Online Help: Submit a Ticket to request assistance via the RAMSupport Portal


To connect with a live agent, please select your issue category, enter your name, and provide a brief description of how we can assist you.

If you have already been provided with a session key by a technician, please enter the key in the “Session Key” field.

Session Key

Issue Submission